Have you had hp basically tell you off? tell you they know nothing about a problem all over the internet literally by the thousands? let me know!!!

Wednesday, May 20, 2009

Hp has a world wide issue

Anyone with or planning to buy a HP Pavilion dv9000/dv9100/dv9200/dv9400 etc... Series Notebooks is hopefully aware of the left hinge crack issues that they have. We are looking for people in Jacksonville Fl. and all over the United States to post there issues with their hinge cracks on this blog so we can get news to go nationwide with this story, if we get enough replies from people in Jacksonville, they will run a story on it. We also need people all over the USA and from around the World to post, then they will have to fix the problem because they don't want to have this going nationwide or even more so global. We are in contact with consumer reports and the Better Business Bureau and they say the same thing the more the better.The more people we get together the more likely laws are to get passed and changed so that HP will have to change the way they view and treat their consumers. Hp doesn't want this to happen and they have kept it silent till now let's all work together and get this problem resolved. They don't want to fix it or recall it. On the models they have issued a recall on, they only recalled a small selection of their notebooks and yet they continued to make and sell parts and supplies that thousands of people all over the world have had issues with. We bought it in 2007 it broke a few days after our warranty ran out. We called hp about the issue First they didn't want to admit an issue and they said we must have dropped it or caused it by mishandling it. We have babied the computer as most of the people we have read about on other blogs. We called hp again and told them about the blogs and post on the Internet and they still couldn't do anything, now we called again and ask about the HP Limited Service Enhancement for Left Display Hinge they said they couldn't do anything and we told them we had called them and they said it was on our file they still said no, after a considerable amount of time on the phone they said they would do it for a reduced price that's still not right.Now ,after more time thousands of blogs ,issues, problems, home remedies that people have come to rely on their own mechanical skills to fix it, yes some very few have been successful at getting the claim to go through. Its a defect and HP knew about it they should recall it and fix the problem or replace it. Especially since the last time after talking to case managers 3 different levels of technicians and a load of waiting,they do have a record of talking to us. Right down to the original call. A list of all the times patiently waiting and yet when it came right down to it....HP SAID "THAT MY NOTEBOOK OR ANY NOTEBOOK , ARE NOT MEANT TO LAST MORE THAN THE SPAN OF TWO YEARS!!!! THAT IT WAS A THROW AWA Y COMPUTER!!! MUCH LIKE THE CUPS OR PAPER PLATES I MAY HAVE USED FOR DINNER AND TOSSED AWAY!!"
So I asked him to be sure "SO I have a daughter going to colledge for a minimum of 4-6 years am I suppose to plan on buying her 2-3 notebooks?"
HP REPLIED MARK FROM HP to be exact" YES!! AND THE REASON FOR THIS IS TECHNOLOGY CONTINUES TO EVOLVE AND THAT WE WILL NO LONGER BE ABLE TO PRODUCE PARTS FOR A NOTEBOOK THAT IS BEYOND 2 YEARS.!!

Now Im reaching across as far as one person can to say that this is not okay! We need laws in effect that stop this from happening. That will tell HP it is not okay for people to pay 2,000 dollars for some trash. Even 500.00!! My point, My Plea is that HP WILL and SHOULD slow down and not accept inferrior quality just because it will ""WORK" for a little while. I also believe that they should fix any issues that have been caused by that shotty quality of workmanship! That consumers Will Not allow this to continue. Will you Please join me? Let's make sure that there are laws passed that will keep such stuff from happening.We can make this happen!!
YOU CAN HELP MAKE THIS HAPPEN!!!!

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